Privacy Policy

1. Information We Collect

We collect the following types of information when you interact with our website, fill out forms, book calls, or use our services:

• Full name
• Email address
• Phone number (including mobile)
• Business name and information
• Marketing and communication preferences
• Website usage data (pages visited, time on site, referral source)
• Device and browser information
• IP address
• Cookies and tracking identifiers

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide marketing automation and client acquisition services
• To respond to inquiries and service requests
• To schedule and confirm appointments
• To send transactional messages including appointment reminders, booking confirmations, and service notifications via SMS, email, and phone
• To send marketing and promotional messages about our services via SMS, email, and phone (only with your explicit consent)
• To improve our website, services, and user experience
• To comply with legal obligations

3. SMS & Mobile Messaging Opt-In Details

By providing your phone number and checking the appropriate consent checkbox(es) on our contact form, you expressly consent to receive messages from RIZO LLC at the phone number provided.

Transactional Messages: If you consent to transactional messages, you will receive appointment reminders, booking confirmations, scheduling notifications, and service-related updates. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

Marketing Messages: If you consent to marketing and promotional messages, you will receive information about our services, offers, and promotions. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Marketing consent is not required to use our services or make a purchase.

Your consent data is recorded with a timestamp and stored securely. We do not sell, share, or provide your mobile phone number or SMS opt-in information to any third parties or affiliates for marketing purposes. Your mobile information is shared only with our SMS service provider for the sole purpose of delivering messages on our behalf.

4. Cookie & Tracking Practices

We use cookies, pixels, and similar tracking technologies on our website to:

• Analyze website traffic and user behavior
• Improve site performance and user experience
• Measure advertising and marketing effectiveness
• Remember user preferences (such as light/dark mode)

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

We may use third-party analytics tools including Google Analytics and Meta Pixel that collect anonymized usage data.

5. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure data storage, and restricted access to personal information on a need-to-know basis.

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

6. Data Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our business, including CRM platforms, email and SMS service providers, payment processors, and analytics tools. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for SMS messaging by replying STOP

To exercise any of these rights, contact us at noah@rizo.pro. We will respond to your request within 30 days.

8. Mobile Information Sharing Statement

We do not share, sell, or provide your mobile phone number or SMS consent information to any third parties or affiliates for their own marketing or promotional purposes. Mobile information is used solely by RIZO LLC and our authorized SMS service provider to deliver the messages you have consented to receive.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

11. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.